{"app":{"width":0,"height":0,"threshold":"default","orientation":"landscape","notifications":{},"isBrowserEngine":false,"hasOverlayVisible":false,"hasLoaderVisible":false,"hasLoginLoaderVisible":true,"hasErrorVisible":false,"isConsentGiven":false,"cookieAuthorization":{},"isGigyaLoaded":false,"errorText":"","errorCtaText":"","errorCtaLink":"","originalOneFccd":false,"altStyle":false},"page":{"fetching":false,"error":false,"isOffline":false,"isSSO":true,"previousSlug":null,"lastSlugWithoutPopin":"","slug":"/contactez-nous/information-services.html","location":{"base":"/contactez-nous/information-services.html","queryParams":{}},"data":{"jcr:title":"Information services ","title":"Demande d'information sur les services pour particuliers - Renault","breadcrumbname":"Demande d'information sur les services","hideInNav":false,"redirectType":"301","meta_robots_follow":"follow","sling:resourceType":"one/components/common/structure/leadform/homepage","meta_description_seo":"Indiquez votre adresse email e recevez toutes les informations sur les services proposés par Renault pour votre future voiture.","meta_robots_index":"index","hreflang":true,"sitemap":"default","content":{"sling:resourceType":"one/components/common/structure/content/globalZone","subMenuZone":{"sling:resourceType":"one/components/common/structure/content/subMenuZone","slice63v0_copy_copy_":{"backUrl":"/","title":"Info services ","sling:resourceType":"one/components/common/leadform/slice63v0"},"slice64v0":{"sling:resourceType":"one/components/common/leadform/slice64v0"}},"verticalContentZone":{"sling:resourceType":"one/components/common/structure/content/verticalContentZone","layout2Zone":{"sling:resourceType":"one/components/common/structure/content/layout2Zone","slice68v0_copy":{"sling:resourceType":"one/components/common/leadform/slice68v0","DealerLocator":{"showListFirst":true,"phoneLabel":"Tél.","validateButtonLabel":"Valider","resetLabel":"Réinitialiser","geolocationErrorMessage":" ","filtersLabel":"Filtrer","orLabel":"OU","showFavoriteAgencyButton":false,"servicesLabel":"Services :","searchPlaceholder":"Adresse, ville ou localité","showMoreDetailsButton":false,"seeMap":"Voir la carte","contactUsLabel":"Contact","showFilters":false,"cancelButtonLabel":"Annuler","selectButtonLabel":"Choisir","streetAddressPattern":"{address.postOfficeBox} {address.streetAddress}","itineraryLabel":"Itinéraire","openingHoursLabel":"Horaires :","showFavoriteDealerButton":false,"showSelectButton":true,"moreDetailsLabel":"Voir plus de détail sur la concession","checkWebsiteLabel":"Voir le site","searchFilters":"renault.blacklisted==false;renault.receiveLead==true","nbResults":"25","seeListe":"Voir la liste","resultsLabel":"résultats trouvés","showOpeningHours":false,"sling:resourceType":"one/components/common/dealerLocator","contactLabel":"Nous contacter","showLegalCommonName":false,"favoriteDealerButtonLabel":"Favoris","backLabel":" Revenir à la liste des résultats","arroundMeLabel":"Autour de moi","cityZipCodePattern":"{address.postalCode} {address.locality}","filterTitleLabel":"Filtrer les recherches","i18n":{"openingDoorsLabel":" ","vacationsLabel":" ","noItemsLabel":"Aucune suggestion"},"contactUs":{"ctaLink":"/contactez-nous/modele-essai/reservez-un-essai/coordonnees.html"},"contractType":{"A":false,"H":false,"HO":true,"AR1":false,"AR2":true,"COH":true,"COI":true,"D10":false,"D11":false,"D12":false,"FFA":true,"IC1":true,"IC2":true,"SOA":false}},"general":{"titlePrefix":"Choisissez votre concessionnaire"}},"slice21v0_copy_copy":{"backgroundColorWhite":false,"sling:resourceType":"one/components/edito/slice21v0","componentD7v0":{"sling:resourceType":"one/components/edito/componentD7v0","textIsRich":"true","bodyCopy":"

Avec votre accord, vos données seront également traitées à des fins de marketing direct des produits « RENAULT » et « DACIA ». Elles pourront alors être également communiquées aux réseaux et partenaires du groupe RENAULT. L’accord peut être retiré à tout moment. Vous disposez d’un droit d’accès, de rectification, de limitation de traitement, d’effacement, ou de portabilité de vos données. Ces droits, de même qu’un retrait d’accord, peuvent être exercés gratuitement par e-mail envoyé à l’adresse contact-client.be@renault.be. Nous pouvons vous demander de justifier votre identité. Vous disposez également d’un droit de réclamation auprès de l'Autorité de protection des données.

Vos données à caractère personnel sont recueillies en vue du traitement de la demande que vous venez de formuler online. Elles seront traitées par Renault Belgique Luxembourg SA, dont le siège est établi à 1070 Bruxelles, chaussée de Mons 281. Elles pourront être communiquées pour la même finalité aux réseaux et partenaires du groupe RENAULT. Les données seront conservées pour la durée nécessaire à la finalité précitée et à la gestion des litiges éventuels. Vous pouvez obtenir plus d’informations sur le traitement de vos données personnelles en consultant notre politique de confidentialité.

"}}}},"subFooterZone":{"sling:resourceType":"one/components/common/structure/content/subFooter/subFooterZone"}},"modelParams":{"sling:resourceType":"one/components/dacia/vn/modelParams"},"offerParams":{"sling:resourceType":"one/components/dacia/vn/offerParams"},"productParams":{"sling:resourceType":"one/components/vn/productParams"},"leadFunnelParams":{"stepperInfo":{"steps":[{"title":"Information services ","url":"/contactez-nous/information-services.html"},{"title":"Coordonnées","url":"/contactez-nous/information-services/contact-details.html"},{"title":"Confirmation","url":"/contactez-nous/information-services/confirmation.html"}],"currentStepNumber":0,"currentVisualStep":0,"currentPage":0,"totalPage":1,"totalSteps":3,"firstStep":"/contactez-nous/information-services.html","nextStep":"/contactez-nous/information-services/contact-details.html"},"leadSubmissionError":"Une erreur s'est produite. Veuillez réessayer ultérieurement","typeOfInterest":"VN","formName":"ONE-BAS","formType":"Service request","leadSource":"INTERNET","sling:resourceType":"one/components/common/structure/leadFunnelParams"},"gigyaParams":{"enabled":true,"apiKey":"3_zt44Wl_wT9mnqn-BHrR19PvXj3wYRPQKLcPbGWawlatFR837KdxSZZStbBTDaqnb","dataCenter":"eu1.gigya.com","sling:resourceType":"one/components/structure/adminpage/site/gigyaParams"},"analyticsParams":{"disableDTM":true,"gtmContainerId":"GTM-KL36Q2B","googleAccount":"UA-23041463-1","gtmConsentContainerId":"GTM-MJQBHV7","adobeAccount":" ","gtmOptimizeContainerId":"GTM-KT539PC","sling:resourceType":"one/components/structure/adminpage/site/analytics","cookies":{"apiKey":"26e50418-30b1-479c-8796-3bdc7c3bd066","enableConsentMode":true,"pagePolicyLink":"/cookies.html","enableFunctionalScript":false}},"googleMapsParams":{"apiKey":"AIzaSyCAPAp5G88iHILzULTPHRsqcn_FbB-z-Kg","region":"lu","sling:resourceType":"one/components/structure/adminpage/site/googleMaps"},"consumptionEfficiencyGraph":{"efficiencyTitle":"performance environnementale","sling:resourceType":"one/components/structure/adminpage/site/consumptionEfficiencyGraph","efficiencyConfigTitle":"classe énergétique","textIsRich":"true","displayEfficiencyGraph":true},"typesParams":{"sling:resourceType":"one/components/common/siteadmin/typesParams","items":{"1":{"name":"city","title":"Citadines","models":{"1":{"modelId":"twizy-m09e-ph1"},"2":{"modelId":"twingo-b07-ph2"},"3":{"modelId":"twingo-b07-ph2-electric-business"},"4":{"modelId":"zoe-b10-ph2"},"5":{"modelId":"clio-bja-ph1"},"6":{"modelId":"clio-bja-ph1-hybrid"},"7":{"modelId":"captur-hjb-ph1"},"8":{"modelId":"captur-hjb-ph1-phev"}}},"10":{"name":"sedan","title":"Berlines","models":{"1":{"modelId":"zoe-b10-ph2"},"2":{"modelId":"clio-bja-ph1"},"3":{"modelId":"clio-bja-ph1-hybrid"},"4":{"modelId":"megane-bfb-ph2"},"5":{"modelId":"talisman-lfd-ph2"}}},"16":{"name":"suv","title":"SUV","models":{"1":{"modelId":"captur-hjb-ph1"},"2":{"modelId":"captur-hjb-ph1-phev"},"3":{"modelId":"kadjar-hfe-ph2"},"4":{"modelId":"arkana-ljl-ph1"},"5":{"modelId":"arkana-ljl-ph1-hev"},"6":{"modelId":"koleos-hzg-ph2"}}},"23":{"name":"break","title":"Breaks","models":{"1":{"modelId":"megane-estate-kfb-ph2"},"2":{"modelId":"megane-estate-kfb-phev-ph2"},"3":{"modelId":"talisman-estate-kfd-ph2"}}},"27":{"name":"family","title":"Familiales","models":{"1":{"modelId":"megane-estate-kfb-ph2"},"2":{"modelId":"megane-estate-kfb-phev-ph2"},"3":{"modelId":"kangoo-kfk-ph1"},"4":{"modelId":"kadjar-hfe-ph2"},"5":{"modelId":"scenic-jfa-ph1"},"6":{"modelId":"grand-scenic-rfa-ph1"},"7":{"modelId":"arkana-ljl-ph1"},"8":{"modelId":"arkana-ljl-ph1-hev"},"9":{"modelId":"talisman-lfd-ph2"},"10":{"modelId":"talisman-estate-kfd-ph2"},"11":{"modelId":"koleos-hzg-ph2"},"12":{"modelId":"espace-jfc-ph2"},"13":{"modelId":"trafic-passenger-j82-ph2"}}}}},"searchParams":{"apiKey":"AIzaSyB4yodCAiPQnITHO0kB5r5jFixbs9iWNi0","searchEngineKey":"017640197753520077557:cfs4exxifsq","sling:resourceType":"one/components/structure/adminpage/site/searchParams"},"formParams":{"sling:resourceType":"one/components/structure/adminpage/site/formParams","brandsAndModelsParams":{"sling:resourceType":"one/components/structure/adminpage/site/brandsAndModelsParams"},"validation":{"contactFormPersonalId":"^.*$","zipCode":"^\\d{4}$"},"receipt":{"yourOrderLabel":"votre commande","asapLabel":"le plus vite possible","eWaste":" ","wishedOperation":"intervention souhaitée","yourAvailabilities":"vos disponibilités","dealerServices":"vos services","yourCarLabel":"votre véhicule","yourAppointment":"votre rendez-vous","vehicleOfInterest":"le véhicule qui vous intéresse","selectedOffer":"offre choisie","summaryLabel":"récapitulatif","payDealerLabel":"total","yourDealerLabel":"votre concessionnaire","offer":{"details":"détails de l'offre"}}},"ccParameters":{"legal":"https://www.renault.lu/cookies.html","position":"bottom","sling:resourceType":"one/components/structure/adminpage/site/cookieConsent","solution":"one"},"professionalParams":{"sling:resourceType":"one/components/structure/professionalParams"},"c2gParams":{"currency":"EUR","sling:resourceType":"one/components/structure/adminpage/site/c2gParams"},"transverseParams":{"showVersionEngine":false,"disclaimerDirectDisplay":true,"sling:resourceType":"one/components/structure/adminpage/site/transverseParams","finance":{"jsProxyUrl":"//prod.rciservices.eu/proxy/js/latest/RCIFinancialProxy.min.js"}},"featureFlipping":{"sling:resourceType":"one/components/page/featureFlipping"},"tyreLabelling":{"frontTyresLabel":"Pneus avant","rearTyresLabel":"Pneus arrières","tooltipTitle":"Jantes & étiquettes énergétiques pneus","sling:resourceType":"one/components/structure/adminpage/site/tyreLabelling","textIsRich":"true","bodyCopy":"

Vous pouvez accéder ici aux étiquettes des pneus compatibles avec votre
configuration.

En cliquant sur chaque étiquette ou en scannant le QR-code avec l'appareil
photo de votre smartphone vous aurez la possibilité d'accéder à la Fiche
Produit détaillée du pneu correspondant, directement sur le site de l'Union
Européenne.

En raison des spécificités de la production de véhicules, plusieurs
étiquettes peuvent être affichées.

Contactez votre concessionnaire ou rendez-vous sur https://fr.renault.be/etiquettes-energetiques-pneus.html pour plus d'informations.

"},"tradeInParams":{"disclaimerDirectDisplay":false,"sling:resourceType":"one/components/structure/adminpage/site/tradeInParams"},"seoParams":{"sling:resourceType":"one/components/structure/adminpage/site/seo","hreflang":{"1":{"language":"fr-lu","rootPath":"https://easyconnectstore.renault.no/content/renault/lu/fr.html"},"2":{"language":"fr-be","rootPath":"https://easyconnectstore.renault.no/content/renault/be/fr.html"},"3":{"language":"fr-ch","rootPath":"https://easyconnectstore.renault.no/content/renault/ch/fr.html"},"4":{"language":"fr-fr","rootPath":"https://easyconnectstore.renault.no/content/renault/fr/fr.html"},"5":{"language":"fr-ma","rootPath":"https://easyconnectstore.renault.no/content/renault/ma/fr.html"},"6":{"language":"fr-dz","rootPath":"https://easyconnectstore.renault.no/content/renault/dz/fr.html"}},"sitelangs":{"1":{"language":" ","rootPath":".html","sling:resourceType":"one/components/languageExchange"}}},"siteParams":{"language":"fr","countryName":"Luxembourg","brand":"renault","country":"lu","sling:resourceType":"one/components/structure/adminpage/site/site","locale":"fr-LU","rtl":false,"country3":"LUX","product":"RENAULT"},"homePage":"/","link":[{"rel":"canonical","href":"https://www.renault.lu/contactez-nous/information-services.html"},{"rel":"alternate","hreflang":"fr-lu","href":"https://www.renault.lu/contactez-nous/information-services.html"},{"rel":"alternate","hreflang":"fr-be","href":"https://fr.renault.be/contactez-nous/information-services.html"}],"meta":[{"name":"description","content":"Indiquez votre adresse email e recevez toutes les informations sur les services proposés par Renault pour votre future voiture."},{"name":"robots","content":"index,follow"}],"analyticsPageParams":{"businessType":"transverse","mboxActivated":"no","pageName":"owner-sections|contact-us|service-information-vp","pageType":"form","sling:resourceType":"one/components/base/analytics","formCategory":"lead_vn","formType":"service_request","formName":"ONE-BAS","formStepNumber":"0","formStepName":"Information services "},"authentication":{},"liveChat":{"sling:resourceType":"one/components/structure/livechat"},"breadcrumb":{"sling:resourceType":"one/components/base/breadcrumb","items":[{"title":"Renault {dws.shortName}","url":"https://www.renault.lu/"},{"title":"Contact","url":"https://www.renault.lu/contactez-nous.html"},{"title":"Demande d'information sur les services","url":"https://www.renault.lu/contactez-nous/information-services.html"}]}},"slingList":["one/components/common/structure/leadform/homepage","one/components/common/structure/content/globalZone","one/components/common/structure/content/subMenuZone","one/components/common/leadform/slice63v0","one/components/common/leadform/slice64v0","one/components/common/structure/content/verticalContentZone","one/components/common/structure/content/layout2Zone","one/components/common/leadform/slice68v0","one/components/common/dealerLocator","one/components/edito/slice21v0","one/components/edito/componentD7v0","one/components/common/structure/content/subFooter/subFooterZone","one/components/dacia/vn/modelParams","one/components/dacia/vn/offerParams","one/components/vn/productParams","one/components/common/structure/leadFunnelParams","one/components/structure/adminpage/site/gigyaParams","one/components/structure/adminpage/site/analytics","one/components/structure/adminpage/site/googleMaps","one/components/structure/adminpage/site/consumptionEfficiencyGraph","one/components/common/siteadmin/typesParams","one/components/structure/adminpage/site/searchParams","one/components/structure/adminpage/site/formParams","one/components/structure/adminpage/site/brandsAndModelsParams","one/components/structure/adminpage/site/cookieConsent","one/components/structure/professionalParams","one/components/structure/adminpage/site/c2gParams","one/components/structure/adminpage/site/transverseParams","one/components/page/featureFlipping","one/components/structure/adminpage/site/tyreLabelling","one/components/structure/adminpage/site/tradeInParams","one/components/structure/adminpage/site/seo","one/components/languageExchange","one/components/structure/adminpage/site/site","one/components/base/analytics","one/components/structure/livechat","one/components/base/breadcrumb"],"countPage":2,"headers":{}},"vehicleInventory":{"isRehydrate":false,"isGridDisplayed":true,"hasPaneOpen":false,"previousListSlug":"","isSortOpen":false,"isCriteriasOpen":false,"sortNextValue":null,"totalElements":null,"currentCriteria":"","selectedDealerId":"","tradeInQuotation":{}},"leads":{"leadsError":false,"leadsSuccess":false,"postingLeads":false,"leadId":"","origin":"","campaign":""},"funnel":{"userInfo":{},"isSendingUserInfo":false,"hasErrorSendingUserInfo":false,"sentUserInfoResult":null,"isRehydrate":false,"showCccWorkshopValidation":false},"dealerLocator":{"localities":null,"dealers":null,"searching":false,"autocompleting":false,"error":false},"suggestions":{"searching":false,"autocompleting":false,"error":false},"comparator":{"vehicles":[],"isPaneOpened":false,"isPaneVisible":false,"displayOnlyDifferences":false,"isRehydrate":false},"auth":{"isLoginFailed":false,"isProcessingRegister":false,"isProcessingReset":false,"isProcessingPwdChange":false,"isAuthenticated":false,"isRegistered":false,"isVerified":false,"error":"","errorCode":null,"pwdChangeErrorCode":null,"fieldsErrors":[],"authenticationTime":"","token":"","resettingPasswordFor":"","passwordChanged":false,"isProcessingActivation":false,"isActivated":false,"isActivationCodeResent":false,"isActivationResentProcessing":false,"isActivationFailed":false,"isPwdChangeFailed":false,"email":null},"favorites":{"vehiclesNb":[],"isRehydrate":false},"configuratorAlpine":{"completedSteps":[],"selectedCategoryEquipment":null,"fullScreen":false,"currentAnimations":[],"currentBackground":{},"currentView":{},"isAtelierAlpineView":false},"configuratorDacia":{"views":[],"completedSteps":[],"currentUri":"","savedConfiguration":{},"isNavDisabled":false,"batteryCode":"","isRehydrate":false,"simulationParams":{}},"profile":{"isReady":false,"isRehydrate":false,"isGetVehiclesProcessing":true,"error":"","servicesActivated":[],"onBoardingError":false,"updateConsentError":false},"funnelRVP":{"cart":null,"cartInitError":null,"isCartInitializing":false,"isCartInitSuccess":false,"isCartInitFailure":false,"cartUpdateError":null,"isCartUpdateSuccess":false,"isCartUpdateFailure":false,"isRehydrate":false,"financeOffers":[],"financingInfo":{},"isFirstLoading":false,"isFunnelDone":false,"isPaymentFailed":false,"hasPaymentNotificationShown":false},"lcvSelection":{"isRehydrate":false},"vehicle":{"isRehydrate":false,"currentVehicle":null,"error":null},"finance":{"lastSimulation":{},"offersOnPage":[],"rateAlreadySeen":{},"isOfferRepresentativeDisplayed":false,"representativeExamples":[]},"cax":{"cart":[],"isRehydrate":false,"currentSelectedVehicle":{}}}